The availability of Care Portal access on enterprise is defined by the study configuration. For further information on your study configuration, talk to your Study team or account manager.
The Care Portal is one of the software components of the Empatica Health Monitoring Platform. It is web-based, and can be accessed from the most common internet browsers.
The Care Portal allows users to:
- Manage participants
- Create Participant IDs and generate credentials to login to the Care App
- View and manage the participant status
- Monitor participants' digital biomarkers
- View and monitor participant’s wearing time
- View and monitor the data flow and digital biomarkers
- View and download data Access Keys
- Data Access Keys are your credentials for accessing and downloading raw sensor and digital biomarker data from the AWS S3 data bucket
- Access helpful documentation such as support and regulatory documents
- Study and Site management
- View and download reports
Users within the enterprise plan, will receive an email invitation from their Empatica account manager to complete the Care Portal account setup. Some users will not have access to the Care Portal and will instead receive participant credentials from their Empatica account manager via email.
Care Portal Account Creation
You will receive an email invitation sent by your Empatica account manager.
- Click ‘Accept Invitation’ from the email you receive.
- If you do not have a Care Portal account, you will be asked to create one. Fill in the required fields to create your account.
- You will receive an email to verify the email address used. Click ‘Verify your account’.
- You will receive an email to verify the email address used. Click ‘Verify your account’.
- If you already have an existing Care Portal account, you will be asked to log into the portal with your email and password.
- Click ‘Accept Invitation’ to access the Site.
- If you already have access to existing Site(s) and have been invited to a new one, you may also click on the bell icon in the top-right corner of your Care Portal Account to accept the invitation.